Specified Commercial Transactions Act
| Seller | Qin Lei |
|---|---|
| Address | Disclosed upon request without delay |
| Phone | Disclosed upon request without delay |
| support@forest-bus.com | |
| Prices | As shown on each product page (tax included) |
| Additional Costs | Shipping: Varies by destination and package size. See Shipping Policy for details. Free shipping on orders over ¥10,000 (tax included). |
| Payment Timing | Payment is charged at the time of order confirmation. |
| Shipping | Varies by destination and package size. See Shipping Policy for details. Free shipping on orders over ¥10,000 (tax included). |
| Payment Methods | Credit card (Visa, Mastercard, American Express, JCB), Apple Pay, Google Pay, PayPay, etc. (via Stripe) |
| Delivery | Shipped within 5–7 business days after order and payment confirmation. Delivery times vary by region. See Shipping Policy for details. |
| Returns & Exchanges | Returns and exchanges are accepted within 7 days of delivery for unopened, unused items in resalable condition only. Customer-initiated returns: Return shipping costs are borne by the customer. Defective or incorrectly shipped items: We will cover the return shipping costs. Please contact us at support@forest-bus.com within 7 days of delivery. Exclusions: Items marked as non-returnable on the product page are not eligible for returns or exchanges, except for initial defects. * All our products are handmade. Slight variations in shape, color, texture, and size are natural characteristics and do not constitute defects. |